Retail sales are up in Canada, primarily due to auto sales. The auto business in Canada is so good, to the point of single handedly increasing the results of the retail sector.
Used vehicle prices at auctions are higher too, a good thing for Canadian dealers not to buy, but to sell vehicles, and in many instances generate a profit. Agreed...not easy to source used inventory, but great to dispose of aged inventory.
This week we had another example that if the metal does not resonate. The deal is not closing, the sale is not happening. It was the classic case of "Lets generate numbers, values, monthly payments" first, and now lets see if the metal resonates...and it did not.
Dealers are in the people business, or they should be the NADA Dealer Workforce Study for 2015, notice the high level of turn over in sales positions. Which begs the question "How do you close deals?".
The various opinions on vehicle service and maintenance in Canada. The premise is that vehicles are not serviced, and there are missed opportunities with older vehicles. Always overlooking the reality that folks have little to no desire to service and, maintain vehicles especially older vehicles. In Canada its increasingly clear that folks do not want to be involved with older vehicles that require ongoing service and maintenance.
Think of this...old school dealers had a 5 car showroom, and 20 service stalls, today its a 20 car showroom, and 10 service stalls.
Should the folks in the auto business spend more time immersed in technology, or in being in the people business, and connecting dots. What do you think?
If you are still "sort of" following the VW diesel developments, an interesting article from Business Week "How Could Volkswagen's Top Engineers Not Have Known" its a good read.
An impressive photo gallery of the Porsche Rennsport Reunion V...enjoy.